30-day/return/refund policy

30-Day Money Back Guarantee/ Exchange cosmetics

We are so confident in our professional cosmetics which are made in NYC and FDA approved. Our cosmetics are based on Hypoallergenic and best for all skin types even if you have sensitive skin.
We offer a 30-Day Money Back Guarantee on all orders.

30-Day Money Back / Exchange cosmetics starting the day it is delivered. If you are not completely satisfied with the results then return the product for a refund of the purchase price and security deposit (installment customers) less paid shipping and handling and initial trial cost before the 30 day period ends for all orders (including installment and full pay). Contact Customer Service or get more info 415 871 5512 or email jira.wowpretty@gmail.com

Returns

If you are unhappy with your product, return the item (with receipt) within 30 days of receipt and we will credit your account the full purchase price (less shipping and handling). Customer must pay for shipping costs when returning product.

The Jira Couture Gift Card itself cannot be returned or redeemed for cash. (except for where required by law)

Cancellation Policy

Our order process is automated to distribute products quickly and accurately. We apologize but once the order has been "Checked Out" it can NOT be cancelled.

Order Confirmation Emails

Immediately after you have successfully placed your order on one of our websites, you will receive an e-mail that contains information regarding the details of your order. The order confirmation e-mail is your receipt; please feel free to print it for your records. The e-mail includes your order number, the details of the products, prices, quantities, promotional information, payment method(s), your shipping and billing addresses as well as the shipping method you selected.

Canceling/Modifying Orders

Jira Couture order process is automated to distribute products quickly and accurately. We apologize but once the order has been placed it can NOT be cancelled..

Problems with Checkout

If you seem to be having issues with the online checkout system, please feel free to email jira.wowpretty@gmail.com